Case study

Modernizing a Critical Government Platform with Agentic AI

Client

Confidential U.S. Federal Government Agency

Industry

Public Sector, Government Technology

Engagement Type

AI Enablement, Platform Modernization

Duration

18 Months (Phased Engagement)

Challenge

A federal agency’s legacy platform was outdated and unable to meet evolving mission-critical needs. Manual processes and siloed data systems hampered response times and operational efficiency.

Solution

Gide partnered with a systems integrator to modernize the platform using an agentic AI framework. This included AI-driven workflows, data unification, and policy automation, resulting in enhanced service delivery and decision support capabilities.

Key Initiatives:

Defined and productized a set of core advisory offerings including leadership assessments, organizational scalability audits, founder transition planning, and a bundled program for high-growth brands.


Developed messaging, positioning, and training to equip the sales team to sell advisory engagements alongside traditional recruiting work. Emphasis was placed on spotting signals, mapping value creation opportunities, and navigating objections.

Conducted live training and created ongoing playbooks to help recruiters evolve into trusted advisors capable of identifying upstream advisory opportunities and increasing wallet share.

Created repeatable delivery frameworks and client-facing materials to ensure high-quality execution, client alignment, and measurable impact.

Results

The firm successfully launched a high-margin advisory practice targeting both existing and new clients

Advisory opportunities are now being consistently identified by the sales team and bundled into broader client engagements

The firm’s market position has evolved from a talent provider to a trusted strategic partner for growing brands

Advisory engagements have increased client stickiness and opened doors for larger, multi-service relationships

Ready for Intelligent Acceleration?